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Broken garage door spring

Springs do the heavy lifting on a garage door. The opener only guides it. When a spring breaks, the door suddenly feels like it weighs a few hundred pounds, because it does.

Signs a spring has broken

  • A loud bang from the garage, often when nobody was using the door
  • A visible gap in the coiled spring above the door
  • The opener runs but the door only lifts a few inches, or not at all
  • The door slams down fast or sits crooked
  • Loose cables hanging beside the door

Torsion springs and extension springs

Torsion springs sit on a metal bar above the door opening and twist to store energy. Most newer Dayton-area homes have these.

Extension springs run along both sides above the horizontal tracks and stretch as the door closes. They should have a safety cable running through the middle so a broken spring can't fly across the garage.

Why springs wear out

Springs are rated for a number of open-and-close cycles. Many standard springs are rated around 10,000 cycles, so a door used several times a day can wear one out in a handful of years. Cold weather and rust can speed that up.

Never try to fix a torsion spring yourself

The spring above the door holds enough force to lift a door that can weigh 150 pounds or more. Winding bars slip, set screws let go, and people get badly hurt. If a spring is broken, leave the door closed if you can, keep people and cars away from it, and let a trained technician handle it.

What you can safely do

  • Keep the door closed and don't run the opener
  • If a car is stuck inside, wait for the technician rather than forcing the door
  • Don't pull the red emergency release while the door is open: with a broken spring, the door can drop

What to ask the technician

  • Will you replace both springs? Many technicians replace them as a pair, because the other one is usually close to failing too.
  • What cycle rating are the new springs?
  • What's the total price, including parts, labor and any trip fee?
  • What warranty covers the springs and the labor?

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