Privacy policy

Plain-language summary of what this site collects and why. Last updated November 4, 2026.

What we collect

Only what you type into the request form: your name, phone number, town, the problem you chose and any details you add. The site doesn't use tracking cookies or ad trackers.

Why we collect it

To pass your repair request to one independent local garage door company so they can call you about that repair.

Who we share it with

• One independent garage door company that serves your town, only after you tick the consent box
• Netlify, which hosts this site and stores form submissions for us

We don't sell your details or add them to marketing lists.

How long we keep it

We keep requests for up to 12 months to handle follow-up questions, then delete them.

Your choices

Email hello@gemcitywebco.com to see, correct or delete the request you sent. Once a request has been passed to a garage door company, that company's own privacy practices also apply.